Refund Policy

Returns

We hope that you love our coffee, but if for any reason you are dissatisfied, please return it to us in it's original packaging within 7 days.
To complete your return, we will require your proof of purchase.
 
To return your product, please mail it to:
Brian Wogan Coffee LTD
Bourbon House,
2 Clement Street,
Bristol,
BS2 9EQ
 
Shipping costs are non-refundable and the cost of returning the item will be the responsibility of the customer. When you receive your refund, the cost of shipping will be deducted.
 
If you are shipping an item over £50, you should consider using a trackable postage service, as we can’t guarantee that we will receive your returned item.
 
Once the goods have been received, we will send you an email to notify you that we have received it. 
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.
If you haven't received it in this time please contact us.
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